Track Your Order
Excited about your new purchase? Here's everything you need to know about tracking your Breside order.
How to Track Your Order
- Check your email: Once your order has been dispatched, you'll receive a shipping confirmation email with your tracking number and a link to track your delivery in real time.
- Use the tracking link: Click the tracking link in your email to see the latest status of your delivery, including estimated arrival date.
- Check your spam folder: If you haven't received a confirmation email, please check your junk or spam folder before contacting us.
Delivery Timeframes
- Metro areas: 3–7 business days
- Regional areas: 5–10 business days
Please note that during peak periods (such as sales events or public holidays), delivery times may be slightly longer than usual.
Haven't Received Your Tracking Email?
If it's been more than 2 business days since you placed your order and you haven't received a shipping confirmation, please contact our team with your order number and we'll look into it right away.
Order Not Arrived?
If your tracking shows your order has been delivered but you haven't received it, please check with neighbours or your building's reception, then get in touch with us and we'll help resolve the issue promptly.